NSA/Kentucky Chapter
 11407 N Tazwell Drive
  Louisville, KY 40241 
  Administrative Assistant 
  Diane L Crutcher
  Phone: 502-426-7033 
  Fax   502-326-0811   
  E-mail: 
  dianecrutcher@aol.com 
  www.NSAKentucky.org

  

  

 

   

  

 

  

Better Communication Seminars by Kelly Watkins

Kelly Watkins, MBA

 

Helping professionals improve communication skills in order to lead more effectively or serve customers more exceptionally - Better communication means increased profitability, productivity, and personal prosperity.

 

Above & Beyond

    Customer Service -
    ABC’s for Managers &
    Executives
The Power of Positive,
     Professional Language

Listen Up -
     How to Avoid Conflict &
     Misunderstandings

Email Etiquette Made
     Easy
Leadership Lessons from
     Antarctica

A Little Bit Matters -
    Small Acts Equal Big
    Rewards…Increase
    Revenue by Keeping
    Customers Happy

 

Kelly Watkins in Antarctica
Kelly Watkins in Antarctica

 

 

 

Kelly Watkins riding a camel in Morocco

Kelly Watkins riding a camel in Morocco

 

Better communication means increased profitability, productivity, and personal prosperity. Kelly Watkins, MBA, has witnessed communication blunders and blessings all over the planet (on all 7 continents, in 28 countries, and in all 50 US states). Kelly shares her wisdom on how communication effects leadership and customer service - via speaking, consulting, customized training, distance learning, books (five), and articles (125+).

 

Kelly’s passion is communication. She helps professionals improve their ability to lead by teaching them to communicate. Kelly helps managers and executives establish an exceptional customer service environment (internal & external) by showing them how to communicate with staff and customers.

 

Kelly has served as adjunct faculty at various colleges. She has an MBA degree in Marketing and International Business, as well as a B.S. degree with Distinction in Marketing with Honors.

 

To read Kelly's articles and tips          To take a fun email etiquette quiz
 

 

Contact Information: Address:
Web site: www.KeepCustomers.com
E-Mail: kelly@keepcustomers.com 

Phone: 812-246-2424

Kelly Watkins
1806 Oak Grove Drive
New Albany, IN 47150

 

NSA/Kentucky   -   Past President   -   Board of Directors

                                   2004 Chapter Member of the Year
 

 

 

Return to NSA/KY Member Directory

 

 


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 National Speakers Association - Kentucky Chapter   11407 N Tazwell Drive    Louisville, KY 40241 
 
  Administrative Assistant:    Diane L Crutcher   
Phone: 502-426-7033     Fax   502-326-0811     E-mail: diane@nsakentucky.org